Product Info regarding gear housing upgrade from KitchenAid

Given the high number of complaints about problems they had with the tasks of the truck (which the console is by me) plastic low cost for the participation of the body of heavy metals, machinery, contact KitchenAid to find out if this design flaw was corrected. KitchenAid stand mixer and it was their response (note that they say that if you use one of the models with the plastic sonKitchenAid Stand Mixer stituye guarantee ingenioh the neuenMetall housing. KitchenAid stand mixer is also important to note that people who have the problem of almost all that KitchenAid had great customer service and replaced their mixers, without more, without problems.

KitchenAid ANSWER: Thank you for visiting the KitchenAid website!

I assure you that our engineering products and have dealt with the changes casellaios. In fact, we have a change in the production of 60 state Pro0 Mescolatori in a metalBox. Although these changes are, for 5 qt bowl-lift models, all metal gears, timing is unknown. Even if an amendment with respect to transparency, so that long-term hope.

I would like to stress, you need a mixer (with Metal Gear leslie) has not been mounted with the field of metal and aggiornamentogiorni, you must be a problem with each console (as a consequence of the plastic box (not), it is used to extending the warranty to Problem correctly and efficiently.

If you have further questions, feel an answer to me. Alternatively contact our Customer Satisfaction Center in May to KitchenAid 1-800 - 541-6390 or visit our security KitchenAid chat.